Delete your MowProHQ account

In the app: sign in, go to Settings → Team & apps → Security, scroll to Delete account, and confirm. Owners delete the whole business workspace. Staff and crew delete only their own login.

If you cannot sign in, email us from the address on the account:

team@mowprohq.com

1. Send an email with the subject line MowProHQ account deletion request.
2. Include the account email address and business / company name on the account.
3. We will confirm the request and delete the account. Most requests are completed within 30 days.

When we process a deletion request, we delete:

• Your user login (name, email, password hash, and profile settings)
• Your workspace / tenant data you entered to run the business (customers, properties, jobs, quotes, invoices, payments records stored in MowProHQ, crews, and related operational records)
• Uploaded files associated with that account (for example job photos), where stored by us

We may retain limited information for a reasonable period when required for legal, tax, fraud-prevention, or accounting obligations, for example:

• Billing and transaction records needed for tax or dispute resolution
• Security and abuse-prevention logs for a limited time
• Records that an email address already received a software-plan trial (to prevent trial abuse), which do not include your full business workspace

Customer-facing websites and data controlled by a lawn care operator (if you are that operator's end customer) are handled under that operator's privacy policy, not this page.

Contact team@mowprohq.com for help with account deletion or privacy requests.